Privacy Policy
At Body Balance Medical Weight Loss & Wellness, we understand that privacy is essential for our clients. This privacy policy outlines how we collect, use, store, and protect personal information obtained from clients seeking our telehealth services. By accessing our telehealth services, you agree to this privacy policy.
Information We Collect
We collect personal information, including but not limited to, your name, contact information, medical history, and current health status. We may also collect information related to your lifestyle, nutrition, exercise habits, and other health-related data to assist in developing personalized health improvement plans.
Use of Information
The information collected is used to develop personalized health improvement plans, facilitate telehealth appointments, and provide our clients with Semaglutide and related medication, nutrition and exercise programs, and support services. We also use the information for research and analysis purposes.
Protection of Information
We take appropriate measures to protect the personal information we collect from unauthorized access, alteration, or destruction. Our telehealth platform meets all necessary data privacy and security requirements. We will never sell or share your information with any third-party service providers, except as required by law.
Access to Information
You have the right to access, modify, or delete your personal information by contacting us. We will comply with your request within a reasonable time frame.
Children’s Privacy
We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will take reasonable steps to delete the information as soon as possible.
Changes to Policy
We may modify or update this privacy policy from time to time. We will notify you of any changes by posting the updated policy on our website.
Storage of Information
We store personal information on secure servers and databases that are protected by industry-standard security measures. We retain personal information for as long as necessary to provide services to our clients and comply with legal obligations.
Communications
We may communicate with clients through various channels, including email, phone, text messages, and our telehealth platform. These communications may include appointment reminders, health-related information, and marketing messages. Clients can opt-out of marketing messages at any time by contacting us.
Cookies and Tracking Technologies
We may use cookies and other tracking technologies on our website and telehealth platform to improve user experience and track usage patterns. Clients can disable cookies through their web browser settings.
Compliance
We comply with all applicable data privacy and security laws, including the Health Insurance Portability and Accountability Act (HIPAA) and General Data Protection Regulation (GDPR). We also maintain appropriate technical, administrative, and physical safeguards to protect personal information.
Changes to Policy
We reserve the right to modify or update this privacy policy at any time. Clients will be notified of any changes through our website or other communication channels.
Contact Us
If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at [contact information].
